Frequently Asked Questions

When should i expect my delivery?

After payment conformation We aim to deliver all of our orders within 24 hours with exception to the orders placed on the weekends.

How can you speak to an advisor about your order?

Email us your concern along with your contact details or use our contact us form and we would get in touch within 24 hours.

How long does it take for my trade account application to be approved?

if everything is in order it should be approved within 24 hours, However it might take longer incase we need more information to verify your account.

How do I amend or cancel my order?

We can only amend or cancel an order before it's fulfilled. In an instance where you need to amend or change an order please reach out to our online team at +44-1216611929.

Do you have a return policy?

Yes, we do offer a 14 Day return policy. However in order to comply with Hygenic requirements all returns must be unopened.

Need to ask something else?

Please email us at Goodonedealsukltd@gmail.com with your query and we would get back with a response within 24 hours

Monday - Friday
10:00 AM - 8:00 PM

Saturday
Closed

Sunday
10:00 AM - 5:00 PM

12 Henrietta St, Birmingham B19 3QD
(+44) 121-6611-929

E-mail: Shop@Goodonedeals.co.uk